Your CSMs handle the biggest accounts. The AI Agent takes care of everyone else — hundreds of smaller customers that would otherwise get zero attention.
Your CSMs focus on enterprise accounts. The agent handles the long tail — hundreds of customers that would otherwise get zero proactive attention.
The agent reads every signal, finds who needs help and acts — before your team even opens the dashboard.
The agent connects to Stripe, HubSpot and your other tools. It pulls billing history, churn risk scores, churn reasons, plan details and interaction history for every customer — and keeps it updated daily.
Out of hundreds of accounts, the agent pinpoints the ones showing real churn signals — ranked by MRR at risk. No at-risk customer goes unnoticed, even a €20/month account your team would never have time to check.
For each at-risk account, the agent proposes the right next step — a retention email or a Slack alert to your team. One person can cover hundreds of accounts a day. You approve, the agent executes.
Powered by prediction, prevention and analytics — all working together.
The agent handles hundreds of accounts — so your CSMs can focus on what matters most.